Chris Englert

Director of Ecommerce Technology
chris@chrisenglert.com

Professional Summary

High-impact Technology Executive with 20+ years of experience architecting enterprise-scale eCommerce and CMS solutions. Proven track record of leading global teams of 40+ engineers and driving AI-powered automation that measurably improves engineering efficiency and product quality.

Core Competencies

Strategy

  • Digital Transformation
  • Tech Stack Modernization

Leadership

  • Global Team Management (40+)
  • Agile / Scrum

Innovation

  • AI-Powered Automation
  • DevOps Culture

Delivery

  • Enterprise eCommerce
  • Quality Engineering

Professional Experience

Technology Director

The Office of Experience
2024 – Present
  • Departmental Leadership: Direct the Technology and Quality Assurance teams in the delivery of enterprise-grade eCommerce and CMS solutions, overseeing department resourcing to meet high-stakes project demands.
  • AI Strategy & Implementation: Designed and deployed AI-powered automation agents to streamline cross-departmental workflows, resulting in 50% more efficient ROM estimating and reduced time in platform evaluations.
  • Operational Excellence: Established enterprise development standards that promoted "Clean Code" practices and reduced defects by 25% while fostering a culture of self responsibility and innovation.
  • Strategic Growth: Drive technical discovery and architectural roadmapping for new business opportunities, providing technology leadership from initial business development through full-lifecycle implementation for projects valued up to $2M.

Senior Engineering Manager

Gorilla Group
2005 – 2024
  • Platform Modernization: Spearheaded the strategic migration of legacy architectures to modern, future-proof eCommerce stacks (SaaS/Headless), improving system scalability by 20% and reducing technical debt for global retail clients.
  • Scale & Mentorship: Cultivated a high-performing global engineering organization of 40+ Java/PHP/App developers and managers; established performance benchmarks and 1:1 mentorship programs that increased team productivity by 10%.
  • Global Delivery: Led enterprise-level projects with cross-functional teams of 10+ developers, managing offshore resources to ensure on-time, high-quality delivery for tier-1 retail brands.
  • Quality & Reliability: Drove internal process improvements for addressing critical production tickets, aligning review software to platform standards to improve code quality and maintain SLA compliance.
  • Evolution of Role: Progressed through increasingly senior technical and leadership roles over an 18-year tenure, consistently delivering high-availability solutions for the firm's most complex global accounts.